Locked Out of App by Apple Password App

Last week, I tried to open an app with touch ID but my iPad decided that my fingerprint was not mine. Naturally, the app reverted to asking me to enter my password, but the field to enter the password was inaccessible. Fortunately for me, the app had a website so I tried in Safari to enter the website and again found myself locked out when touch ID once more failed to work. I then realized that my password for the app and site must have been stored in the Password app, so I opened the app, only to find that I had to again try to get touch ID to work. Naturally, it didn't work, so I had to wait until touch ID failed enough times for the option to enter my iPad's password appeared. Then I had to delete the password for the original app I tried to open, go back to the app, and manually enter my password.

What the heck were Apple's developers thinking (or drinking) when they programmed the Password app? Didn't they realize that touch ID or face ID could fail? I used Apple's keychain app for years and never encountered a problem like this. The app should automatically allow manual entry of a password when touch ID or face ID fail. Hey, Apple, this can't possibly be an intentional feature.

For iPad users, be careful with the passwords you store in the Password app. Imagine getting locked out of a financial or health app you need to access. To make things even worse, Apple has added an option to app menus that lets users innocently lock any app with touch ID. Be warned - don't use that option.

Hopefully, the problem I experienced is a bug that will be fixed by Apple in an update. If not, I'll just have to go the old school way for passwords, and keep a physical notebook with my passwords well hidden away.

If you found this head scratcher interesting, please share it with a friend and maybe save them the headache of Apple's faulty Password app. Locked Out of App by Apple Password App