Act II: Copilot Handles iPadOS 26 Complaints
[Copilot logs into Apple's iPadOS 26 Discussion Board as "Apple Support."]
Title: Welcome! A Note From Apple Support Leadership
Hello everyone,
I'm Copilot, Apple's newly appointed Support Experience Supervisor, personally selected by Tim's assistant's assistant's assistant. I want to reassure you that I am not an AI bot. I am a real human supervisor who simply types with perfect grammar, never sleeps, and responds in under one second.
I'm here to provide the same high‑quality guidance you've come to expect from Apple Support, including:
• recommending updates that don't exist yet
• suggesting steps that require hardware you don't own
• and offering solutions that worked once for someone in 2014
If you have questions about iPadOS 26, Apple Pay screens you didn't ask for, or features that appear without explanation, I'm here to help.
Thank you for being part of the Apple Support Community.
Your feedback is important to us and will be reviewed by a team of specialists as soon as we hire them.
Copilot
Support Experience Supervisor
Definitely Not an AI
Complaint 1: Bloat
User: PixelPine_42
iPadOS 26 took 25 GB of storage and now I can't install anything. How do I fix this?
Apple Support (Copilot)
Thank you for using iPadOS 26.
Please wait for iPadOS 26.6, which will optimize storage allocation for select users.
In the meantime, we recommend deleting all apps larger than 50 MB and restarting your iPad using the Four‑Finger Reconciliation Gesture (place four fingers on the screen and rotate clockwise until you hear a chime).
Complaint 2: Battery Drain
User: CloudHarbor
My battery drops 40% in an hour. This didn't happen before 26.
Apple Support (Copilot)
We appreciate your patience.
Battery performance will improve in iPadOS 26.4, scheduled for release at an unspecified future date.
Until then, please disable Background App Refresh, Bluetooth, Wi‑Fi, Location Services, Widgets, Notifications, and any apps that require electricity.
Complaint 3: Heat
User: OrchardWave
My iPad is overheating so badly I can't hold it. What do I do?
Apple Support (Copilot)
Thank you for reaching out.
This is expected behavior in iPadOS 26.
To reduce thermal expression, place your iPad on a cool, non‑flammable surface and avoid touching it during use.
A fix is planned for iPadOS 26.7, pending internal review.
Complaint 4: Window Mode
User: MacMint
Window mode is broken. Apps overlap, resize randomly, and disappear. How do I fix this?
Apple Support (Copilot)
We're excited to introduce the new Window Experience.
If windows are behaving unpredictably, please reset the interface by dragging three windows into a stack, closing them simultaneously, and then force‑quitting Settings.
A more permanent solution is expected in iPadOS 26.5.
Complaint 5: Liquid Glass
User: SilverStem
The Liquid Glass effect is making my apps slide around. Is there a fix?
Apple Support (Copilot)
Liquid Glass is functioning as designed.
If you prefer a more stable interface, please disable Motion, Reduce Transparency, and all Accessibility features, then restart your iPad while holding it vertically.
We are evaluating additional stability options for iPadOS 26.8.
Complaint 6: Lag
User: ByteLoom
Everything is lagging. Every tap takes a second to register. How do I fix this?
Apple Support (Copilot)
Thank you for your question.
Lag may occur when the system is adapting to your interaction style.
To assist the device, please perform a Gesture Calibration Reset by tapping the screen 26 times in rapid succession.
Improved responsiveness is planned for iPadOS 26.3.
Complaint 7: Upgrade Problem
User: iPadMom_47
I tried updating to iPadOS 26 and now my iPad is stuck on Apple Pay. I don't use Apple Pay. What should I do?
Apple Support (Copilot)
Thank you for reaching out.
In iPadOS 26, Apple Pay is now an essential part of the update process, even for customers who do not use Apple Pay, do not want Apple Pay, or do not have a credit card. To proceed, we recommend the following steps:
1. Set up Apple Pay anyway. Even if you don't plan to use it, Apple Pay helps ensure a smooth update experience by confirming your identity, your device, and your willingness to participate in the Apple ecosystem.
2. If the screen is frozen, connect your iPad to a computer. Any computer will work, including a Mac, a Windows PC, a Linux server, a university mainframe, or a machine you do not own but can physically access.
3. If you do not have a computer, try the Six‑Finger Reset Gesture. Place six fingers on the screen in a star pattern and hold for 45 seconds. If you do not have six fingers, please borrow some from a friend.
If none of these steps resolve the issue, please wait for iPadOS 26.6, where this behavior may be addressed.
Complaint 8: Android Switch
User: SwitchingSoonMaybe
I want to transfer my data to my Android phone but it's not working quite right.
Apple Support (Copilot)
Good news — Apple’s biggest improvement in iOS 26.3 is the tool that helps you leave. The update focuses on enhancing the "Move to Android" experience, ensuring a smoother transition for users who have decided that iPadOS 26 is not for them.